Your data is incredibly important to you and to us. The Oaksmere uses and stores your data for fulfilling a contract with you to manage your reservation, event or private dining, and/or for marketing with your consent. You may withdraw consent for marketing at any time.
What do we collect?
To enable us to manage your reservation we will ask you to provide personal details such as:
Name
Email address
Address
Payment details
Guest names
Telephone number
For marketing we collect
Name
Email address
Postcode
What do we do with your data?
The Oaksmere will never pass or sell your data except where a third party requires the data to provide communications as part of our normal service.
We use cookies on our website – partly to provide basic web services and partly to help us monitor and track website usage through Google Analytics.
If you decide you can choose to Opt In to marketing information to hear more about our events and seasonal offers.
Your Rights
You have the right to have inaccurate personal data rectified or removed – if you would like to do so please contact us on info@theoaksmere.com
You have the right to stop marketing at any time. You can just click Unsubscribe on any email you are sent or let us know at any time by sending an email to info@theoaksmere.com
Accommodation & Private Dining Rooms
As part of our services and to help you as much as possible in organizing your event, when inquiring about one of our private dining rooms or bedrooms, we will send you at least one email either to invite you to a showcase or to present you with other options available across our business. If you no longer wish to receive emails from us, you can unsubscribe at any time using the button “Unsubscribe” at the bottom of any of our email or by emailing info@theoaksmere.com
When inquiring about one of our Private Dining Rooms, your details will be kept for a maximum duration of two years after which they will be deleted from all our systems if you have not interacted* with the company during this period. We will keep your data secure, and of course would never sell or share data.
*An interaction with the company is considered as opening one of our emails, clicking on one of our emails, inquiring about one of our private dining rooms or bedrooms or booking accommodation, making a restaurant reservation or reserving a private dining room with us.
How secure is your data?
The Oaksmere team employs a wide variety of security measures to back up, protect and manage your data. We undertake to secure your data as much as possible using up to date technology and robust policies and processes